Frequently Asked Questions
Having a quality FAQ is one of features that will help your website have a positive ROI.
We make it simple to add and edit the FAQ as well as the ability to add an FAQ to any section of the website that makes sense. This is something your staff can easily add anytime they notice an influx of calls or people stopping by the office.
Your department staff know what people commonly ask. We also recommend having staff track the questions and calls they get. It takes some effort, but is typically a good investment of time with a quick return on investment as people can find this information online. It is also important to also put the relevant questions on each of the department pages.
As part of our effort to help develop quality content, we will suggest questions based on our experience with other cities and counties.