Managing individual users or groups is a breeze in Plone. Most of our clients do this themselves, but we are always a quick phone call, email or IM away if you need assistance.
We utilize AW Stats as our primary built-in statics tool. We also typically configure Google Analytics as some of our clients prefer that interface.
Free Training (initially & ongoing)
We offer free training to our clients. Most of our clients rarely call though as the content management system is so simple to use.
We also include free ongoing training. We are always happy to do a refresher course or train a new employee.