User Guide for the Spinnaker Management Interface
Updated 7-7-03
Table of Contents
Part I - The Management Interface
User Guide Conventions
Usage Statistics
Adding a User
Changing a User's Password
Deleting a User
Editing Content
Add an Image to an Easy Document
Uploading and linking to Word and pdf files (coming soon)
Adding Links
Password Protecting a Folder and Its Contents
Password Protecting Pages
Part II - Email
Setting up Email in an Email Client
Webmail Access
Email Administration
Part III - Client Tools
Virus and Spam Filtering
Virus Scanning
Spyware Removal
Part IV - Technical Support
Non-emergency
Emergency
User Guide Conventions
The following conventions are used in the user guide:
"Words in Quotes" - used for text on buttons and drop down menus in the management interface and text to be typed into a textfield. Hint! Do not type the quotation marks, just the text inside of them.
Hint! - At various points throughout this guide, we offer helpful hints. These are denoted by the word hint in bold letters.
Warning! - We also offer a couple of warnings. Please read these carefully.
In addition to section headers, we occasionally use bold text in the middle of a section. Please pay special attention to all bold text.
Usage Statistics
Detailed Usage Statistics are available at http://www.yourdomain.com/stats
Adding a User
Log into the management interface.
Click on the "acl_users" folder.
Click "Add".
Type in the user name.
Type in the password and confirm the password.
Select "Manager" for the role.
Click "Add".
Changing a User's Password
Log into the management interface.
Click on the "acl_users" folder.
Click on the name of the user you want to update.
Enter the new password and then confirm it on the line that follows.
Click "Add".
Deleting a User
Log into the management interface.
Click on the "acl_users" folder.
Select the desired user by clicking the selection box in front of the name of the user. Click on "Delete".
Editing Content
Make sure you are logged into the management interface.
Click on the Easy Document you would like to edit.
Make any changes right there WYSIWYG window.
Spell check the document by clicking "Spell Checker" if desired.
Click "Save Changes"
Warning! ALWAYS remember to click on "SAVE CHANGES" to save your work before leaving the Editor view, even when you temporarily interrupt your work session. Otherwise, your work will be lost.
To preview the page, choose the "View" tab in the Editor's upper menu.
To undo the changes you've made to the page, choose the Undo-feature in the upper menu. Hint! A safer way to undo your changes is to delete them directly in the Editor or in the Publisher, instead of using the Undo feature. If you, for example, should regret creating a new page it is safer to choose Contents, check the box in front of the new document name and click on the Delete-button to remove the page from the system.
Line Break vs. Paragraph Break
In HTML there are two kinds of breaks (<br> and <p>). One, the line break, puts text on the very next line; the other, the paragraph break, leaves blank space in between the two lines (like a double space). When you push enter at the end of a line, the editor automatically puts a paragraph break in, which acts as a double space between paragraphs.
Push "Enter" and "Shift" at the same time to insert a line break, which puts text on the very next line.
Add an Image to an Easy Document
Adding an image with our system requires a quick two-part process. You have to upload the image first, and then you can place it in an Easy Document.
First: Upload the Image
Make sure you are logged into the management interface.
Click on the "images" folder.
Click on the "Select Type to Add…" drop down box and select "Image".
Browse to the image you would like to upload.
Type in the name of the image for the "Id:" textfield.
Click "Add".
Hint! There is no need to type in a title, unless you would like to use titles as a description to help you distinguish between the images. The end user will not be able to see this.
Second: Add the Image to an Easy Document
While logged into the management interface, open the Easy Document you would like to add an image to.
Click on the text where you would like to add the image.
Click on the picture icon (the one with the mountain in the upper row).
Browse to the images folder. (Hint! You may need to click on "up" at the top of the window.)
Click on the "images" folder to expand it and show its contents.
Click on the image you would like to add.
Type in a description of the image in the "Alternate Text" line.
You can also adjust some layout and spacing attributes.
Click "OK".
Adding Links
While logged into the management interface, open the Easy Document you would like to add a link to.
Select the text you would like to be the link.
Click on the chain link icon.
Linking to a page on your site
Browse to the page you would like to link to. Click on the page. Click "OK".
Linking to another Web site
For the "Type" drop down box, select "External Sites". Then for the "URL", type in the address of the Web site, including "http://" or "https://". (For example, http://www.spinnakerweb.com or http://www.yahoo.com)
Hint! If linking to an external site, make sure you include the "http://". If you do not, the computer will think you are trying to link to an internal page on YOUR site and will give the viewer an error.
Password Protecting a Folder and Its Contents
If you have not already done so, please log into the management interface.
Click on the folder you want to password protect.
Select the Security Tab.
Scroll down to "View".
Uncheck the "Acquire Security Settings" box. Place a check in both the "Owner" and "Manager" boxes.
Click "Save Changes".
Password Protecting Pages
The easiest way is to add an Easy Document in a password-protected folder. (See the section above to learn how to make a folder password protected.)
While logged into the management interface, click on the password-protected folder.
Click on the "Select Type to Add…" drop down menu.
Select "Easy Document"
Type in unique name for the "Id:".
Type in a descriptive title for "Title:".
Hint! The "Id:" must be name that is unique to that folder and cannot contain spaces. It is case sensitive.
Hint! The "Title:" can contain spaces, phrases and punctuation.
If you only need a single password-protected page, click on the Easy Document you want to password protect.
Click on the Security tab.
Scroll down to "View".
Uncheck the "Acquire Security Settings" box. Place a check in both the "Owner" and "Manager" boxes.
Click "Save Changes".
Email
Spinnaker gives you several options with your email. If you use an email client, such as Microsoft Outlook Express or Outlook, we offer both POP3 and IMAP accounts. You also have access to your email from any web browser through our Web mail interface. We also offer you the ability to manage your own email accounts and set up aliases that forward to another email address.
Spinnaker also scans every incoming and outgoing email for viruses and some basic spam characteristics. We do this as a courtesy. We do not guarantee this service and are not liable for any damage caused by computer viruses. We strongly suggest you use some sort of commercial virus protection. It is very important! Secondly, DON'T OPEN attachments from people you do not know or attachments you are not expecting.
Setting up Email in an Email Client
This will help you configure an email client such as Microsoft Outlook Express or Outlook. On our system, you can set up both POP3 and IMAP accounts.
POP3 vs. IMAP
POP3 is the most common type of email account. With POP3, your email client logs onto our email server and downloads all of your email messages. When it is done downloading, the messages are deleted from the server and only reside on your computer. This is very handy if you only plan to use an email client to read your messages.
IMAP is another email protocol. With IMAP, your email client logs onto the server and synchronizes with the server. It leaves a copy of all of the messages on the server. If you plan to utilize the Webmail access in addition using an email client, IMAP may be the better option for you. Each IMAP account will download messages into it's own In Box, which usually is located below your local folders in Outlook Express.
Email Account Settings
Incoming mail (POP3 or IMAP): webmail.spinnakerweb.com
Outgoing mail (SMTP): webmail.spinnakerweb.com
Make sure you use your entire email address as your account name.
See Email Administration below to add a new account or change your password.
Webmail Access
Open a web browser and go to:
http://webmail.spinnakerweb.com
Hint! Enter your entire email address for the "User ID".
Email Administration
While logged into the content management Interface, select the Email Management link in the top frame. You may also go to the following URL: https://manage.spinnakerweb.com/static/admin/mail/mail.php
Hint! Enter your email address for the "User ID".
Accounts
Either a POP3 or IMAP account.
Enter a Name, the new email address, and password.
Aliases
These are addresses that only forward to another email address.
Enter the alias address and the email address you want the messages forwarded to.
Client Tools
Virus and Spam Filtering
Use our Spam Log to check and see emails that were rejected using the spam filter.
Virus Scanning
Trend Micro HouseCall through their Web site provides free access to a tool that will scan your computer for viruses.
Spyware Removal
Describes what spyware is and shows how to remove it.
Technical Support
Non-Emergency
We hope you never need to use it, but if you ever have a need for technical support,
email us at: admin@spinnakerweb.com or call us at: (785) 233-6278.
We will usually get back to you shortly, but it could be the next day.
When contacting us, please have the following information handy:
1. Name and company
2. email address
3. Web site/ domain name
4. Description of problem, including the error message if possible
Also, please first check to see if:
Your problem might be with your Internet Service Provider:
- Can you load other sites, such as http://www.yahoo.com or http://www.cnn.com?
- If you cannot load another site, your problem is likely with your Internet Service Provider (i.e. Cox Communications, SWB, AOL, or Roadrunner).
Your domain name might have expired:
You might also check to see if:
Your problem might be caused by a computer virus?
- Visit http://www.spinnakerweb.com and click on Client Tools.
Under Virus Scanning on the Client Tools page, click on Trend Micro HouseCall. (There is a free Virus Scan available there.)
Emergencies
If you haven't done so, please see the technical support information above first. If your problem is an emergency, email us at: spinnaker@crisispage.com. This is an email account set up on a remote server that will page our mobile phones.
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